CUSTOMER SERVICE AGENT

WORKPLACE: TELEWORK

Are you BILINGUAL, DYNAMIC, and above all dedicated to providing excellent customer service? We are looking for Customer Service Agents in the retail industry for our partner Brault & Martineau. You will be responsible for providing outstanding customer service to our partner-client as well as all activities related to this service.

OUR ADVANTAGES

• Salary of $ 15 / hr for bilingual agents (French and English)
• TELEWORKING
• Annual salary increase
• Social benefits (Medical, dental, vision and life)
• Unlimited virtual healthcare for you and your family (Dialogue)
• Possibility of accumulating additional days off
• Opportunities for internal growth and advancement
• Referral bonus of $ 500 (conditions apply)

HERE IS AN OVERVIEW OF YOUR WORK DAY

• Answer professionally to incoming and outgoing calls
• Establish a relationship of trust with customers
• Retain customers and manage dissatisfaction
• Perform rigorous follow-ups with customers and suppliers
• Assist the team in all other tasks related to the achievement of objectives

YOU ARE THE PERSON WE ARE LOOKING FOR BECAUSE YOU OFFER

• Full-time availability Monday to Friday from 8.45 a.m. to 5.15 p.m.
• Bilingualism (French and English)
• Exemplary customer service
• Good communication skills both orally and in writing
• Diplomacy and good listening skills
• Good computer skills

Join our team and be part of GEXEL's success!

By applying to GEXEL, you understand that, if an offer is made to you, it will be conditional on your background check, in accordance with GEXEL's employment policies. The background check may include some or all of the following, depending on the nature of the position: SIN validation, work permit, employment checks, credit checks and forensic checks regarding criminal offenses in link with the position offered. You will be informed during the hiring process of the verifications required by the position. We thank you for your understanding and wish you luck in this process.